Privacy Policy

1. Information we collect

• Contact details you provide (for example, name, company, and email).
• Business communications with sales, support, or security channels.
• Basic service telemetry and usage diagnostics needed to operate and secure services.
• Technical metadata such as browser type, approximate region, and request timestamps.

2. How we use information

• Provide and operate Aegis and Axis services.
• Respond to support and commercial inquiries.
• Detect, prevent, and investigate security or abuse incidents.
• Comply with legal obligations and enforce contractual terms.
• Improve product quality, reliability, and operational safety.

3. Lawful basis and business purpose

We process information to perform contracts, satisfy legal obligations, pursue legitimate business interests, and where required, based on consent.

4. How we share information

• With service providers that support hosting, communications, support, and security operations.
• With advisers and auditors under confidentiality obligations.
• With authorities when required by law or valid legal process.
• In connection with a merger, acquisition, financing, or asset transfer.

5. Data retention

We retain personal data for as long as needed for service delivery, security, contractual commitments, and legal obligations. Retention periods may vary by data category and customer contract.

6. Security practices

We use administrative, technical, and organizational safeguards designed to protect data against unauthorized access, alteration, disclosure, or destruction. No security method is guaranteed to be perfect.

7. International transfers

We may process data in multiple jurisdictions where we or our providers operate, using appropriate safeguards consistent with applicable law.

8. Your rights and choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of personal data, and to object to certain processing. Submit requests using the contact details below.

9. Children

Our services are intended for business use and are not directed to children.

10. Policy updates

We may update this policy periodically. Material changes will be posted on this page with an updated effective date.

11. Contact

Privacy inquiries: privacy@velikey.com
General inquiries: support@velikey.com